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CouplesNextDoor.com Privacy Policy

Effective Date: January 14, 2026
Operated by Summit Entertainment Group, LLC, DBA CouplesNextDoor.com

1. Introduction

CouplesNextDoor.com (the “Site,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it is shared, your rights, and how we protect it. By accessing or using the Site, you agree to this Privacy Policy.

Relationship to Terms of Service. This Privacy Policy is incorporated into and governed by our Terms of Service. Capitalized terms not defined here have the meanings set forth in the Terms of Service. All references to Site, Content, and user-generated content are consistent with the Terms of Service. Disputes regarding privacy or compliance matters will be handled in accordance with the binding arbitration and class action waiver provisions in the Terms of Service.

2. Information We Collect

A. Personal Information

You voluntarily provide Personal Information when you:

  • Create an account (e.g., username, email address, password)

  • Upload content (e.g., photos, videos, profile details, bios)

  • Contact us (e.g., email communications, support requests)

B. Non-Personal Information

We automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed, links clicked, and usage patterns

  • Cookies, pixels, local/session storage, and analytics identifiers

3. How We Use Your Information

We use information we collect to:

  • Provide, operate, maintain, and improve the Site

  • Verify age, eligibility, and enforce access controls

  • Enforce our Terms of Service, Content Removal Policy, and 18 U.S.C. § 2257 compliance obligations

  • Communicate with you regarding your account, service notices, or optional notifications

  • Analyze Site usage and performance

  • Deliver non-personally-identifiable advertising and content recommendations

  • Detect, prevent, and address fraud, abuse, security, or technical issues

  • Comply with applicable laws, regulations, and lawful requests

Lawful Bases for Processing (International Users)

Where applicable, we process information based on one or more of the following lawful bases: your consent; performance of a contract (providing the Site); compliance with legal obligations; and our legitimate interests in operating, securing, and improving the Site.

4. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we maintain about you

  • Correct or update your personal information

  • Request deletion of certain personal information (subject to mandatory retention under law or 2257 obligations)

  • Opt out of marketing communications

Requests may be submitted to compliance@couplesnextdoor.com. We may need to verify your identity before fulfilling a request. Compliance review of privacy requests aligns with the 30-day or reasonable timeframe established in the Terms of Service.

5. Data Retention

  • We retain Personal Information for as long as your account is active or as otherwise necessary to provide the Site.

  • Certain information must be retained to comply with legal obligations, including recordkeeping, fraud prevention, abuse reporting, and 18 U.S.C. § 2257 / § 2257A and related regulations, consistent with the Terms of Service and Custodian of Records.

  • Upon account deletion, Personal Information is removed from active systems where feasible; residual copies may remain in backups or archives for legal, security, or technical reasons.

  • Aggregated or de-identified data may be retained indefinitely for analytics and Site improvement.

Important: Deletion requests do not override mandatory legal retention requirements.

6. Third-Party Services

We may share information with third-party service providers that perform services on our behalf, including:

  • Payment processors

  • Analytics providers (e.g., Google Analytics)

  • Advertising and measurement partners

  • Email and communications providers

These providers are contractually obligated to protect information and may use it only to perform services for us.

7. Cookies, Tracking & Age-Gating

We use cookies, pixels, and similar technologies (including local or session storage) to:

  • Maintain sessions and security controls

  • Support age-verification and access restrictions

  • Analyze Site usage and performance

  • Personalize content and features

You can control cookies through your browser settings; however, disabling cookies may limit functionality.

Do Not Track (DNT). The Site does not currently respond to browser “Do Not Track” signals.

8. Children’s Privacy

  • The Site is intended for adults 18 years of age or older.

  • We do not knowingly collect Personal Information from minors.

  • If you believe a minor has submitted Personal Information or appears in content, please report it immediately via our Content Removal Policy or by contacting compliance@couplesnextdoor.com.

9. California Privacy Rights (CalOPPA / CPRA)

If you are a California resident, you may have the right to:

  • Know the categories of Personal Information we collect and use

  • Request deletion of certain Personal Information

  • Opt out of the sale or sharing of Personal Information

We do not sell Personal Information or Sensitive Personal Information. Requests may be sent to compliance@couplesnextdoor.com.

10. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information, including access controls and encryption where appropriate. No system is completely secure, and we cannot guarantee absolute security.

11. Legal Compliance & Disclosures

We may access, preserve, and disclose information when we believe it is reasonably necessary to:

  • Comply with law, regulation, subpoena, warrant, or legal process

  • Enforce our Terms of Service, Content Removal Policy, or investigate violations

  • Protect the rights, property, or safety of users, the public, or CouplesNextDoor.com

  • Comply with 18 U.S.C. § 2257 / § 2257A and 28 C.F.R. Part 75, consistent with the Terms of Service and Custodian of Records

12. International Users

If you access the Site from outside the United States, you understand and consent to the transfer, storage, and processing of your information in the United States and other jurisdictions that may have different data protection laws than your country of residence.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your information, contact us at:

Email: compliance@couplesnextdoor.com
Mail: 202 N Cedar Ave STE #1, Owatonna, Steele County, MN 55060, USA